Privacy Policy

Last updated: [April 14, 2025]

1. Introduction

Welcome to Online Tech Skills ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://onlinetechskills.com (the "Site"). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the practices described herein, please do not use our Site.

2. Information We Collect

We collect various types of information in connection with the services we provide on the Site. The information we collect may include:

2.1. Personal Information

Personal Information is data that can be used to identify you personally. When you interact with our Site, we may collect the following types of Personal Information:

• Contact Details: Such as your name, email address, phone number, and mailing address, when you subscribe to our newsletter, fill out a contact form, or register for an account.

• Account Information: If you create an account, we may collect information such as your username, password (stored securely), and any other details you provide as part of your profile.

• Payment Information: In the event you make a purchase or financial transaction through the Site, your payment details (e.g., credit card information) are processed securely by our third-party payment processors. We do not store your payment information directly.

2.2. Non-Personal Information

Non-personal information is data that cannot be used to identify an individual directly. We collect this information to help us analyze trends, administer the Site, track user movements around the Site, and gather demographic information about our user base as a whole. This may include:

• Usage Data: Information about how you interact with our Site, such as the pages you view, the links you click, and other actions you take while on the Site.

• Technical Data: Device information (e.g., IP address, browser type, operating system, language preference), and data collected via cookies and similar technologies.

• Log Data: Server logs that include details of your visits to our Site, including the date and time of your visit, duration of your session, referring site, and any errors generated.

3. How We Collect Your Information

We use a variety of methods to collect information from and about you, including:

3.1. Direct Interactions

You may provide us with your information directly by filling out forms on the Site, subscribing to our newsletter, creating a user account, or contacting us via email or social media.

3.2. Automated Technologies

When you interact with our Site, certain technologies, including cookies, web beacons, and other tracking technologies, automatically collect information about your device and usage patterns. We use these technologies to improve your browsing experience and to analyze trends.

3.3. Third-Party Sources

We may also receive information about you from third-party partners, such as social media platforms, analytics providers, and advertising partners, which is combined with the information we collect directly.

4. How We Use Your Information

We use the information we collect for various purposes, including to:

4.1. Provide and Improve Our Services

• Operational Purposes: To operate and maintain the Site, deliver our content and services, manage your account, and facilitate communications.

• Enhancements: To personalize and optimize your experience with our Site, including by analyzing user trends and preferences.

• Development: To plan, research, and improve our products and services, such as through analytics and user feedback.

4.2. Communication

• Customer Service: To address your inquiries, provide customer support, and follow up on your feedback.

• Marketing and Promotions: To send you newsletters, updates, and marketing communications related to our services, events, or special offers. You can opt out of these communications at any time as described below.

4.3. Legal and Security Purposes

• Compliance: To comply with legal obligations, enforce our Terms and Conditions, and protect the rights, property, or safety of Online Tech Skills, our users, or others.

• Security: To protect against and prevent fraud, unauthorized transactions, claims, and other liabilities, and to safeguard the integrity of our systems and data.

5. Sharing Your Information

We may share your information with third parties under certain circumstances, including:

5.1. Service Providers

We may share your information with third-party service providers who perform services on our behalf (e.g., hosting providers, analytics providers, payment processors, email service providers). These parties are obligated to protect your information and use it only for the purposes for which we disclose it to them.

5.2. Business Transfers

In the event of a merger, acquisition, reorganization, or sale of all or part of our assets, your information may be transferred as part of the transaction. We will notify you by email and/or a prominent notice on the Site of any change in ownership or the use of your Personal Information.

5.3. Legal Requirements and Protection

We may disclose your information if required to do so by law or if we believe that such disclosure is necessary to:

• Comply with a legal obligation or respond to lawful requests by public authorities.

• Protect and defend our rights, property, or safety, or that of our users or others.

• Investigate, prevent, or take action regarding potential violations of our policies or the law.

5.4. With Your Consent

We may share your information with third parties when you have provided explicit consent for us to do so.

6. Cookies and Tracking Technologies

6.1. What Are Cookies?

Cookies are small data files that are placed on your device when you visit a website. We use cookies and similar tracking technologies to improve your browsing experience, enable certain functionalities, and analyze website traffic.

6.2. How We Use Cookies

We use cookies to:

• Personalize Content: Tailor the website content to your interests and preferences.

• Analyze Performance: Collect information about the use of our Site for analytics and research purposes.

• Enhance Security: Help maintain the security of our Site by identifying and mitigating risks.

6.3. Managing Cookies

Most browsers allow you to manage your cookie settings. You can typically set your browser to notify you when you receive a cookie or to reject all cookies. However, please note that disabling cookies may affect your ability to use certain features of our Site.

For more details on managing cookies on your device, please refer to your browser’s help documentation.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to comply with legal, accounting, or reporting requirements. The retention period may vary depending on the type of information and the reason for its collection.

8. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your Personal Information, including:

8.1. Access, Correction, and Deletion

• Access: The right to request access to your personal data and obtain a copy of it.

• Correction: The right to request that we correct any inaccuracies or update your Personal Information.

• Deletion: The right to request the deletion of your Personal Information, subject to certain legal obligations and exceptions.

8.2. Opt-Out and Unsubscribe

You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in each marketing email, or by contacting us directly at support@onlinetechskills.com.

8.3. Data Portability and Restriction

Depending on applicable laws, you may have the right to request data portability (i.e., receive your Personal Information in a structured, commonly used, and machine-readable format) or request that we restrict the processing of your data.

8.4. Exercising Your Rights

To exercise any of your rights or if you have questions about our data practices, please contact us using the contact details provided in Section 10 below. We will respond to your request in accordance with applicable data protection laws.

9. International Transfers

Our Website is operated from the United Kingdom, but we serve a global audience. If you are accessing our Site from outside the United Kingdom, please be aware that your information may be transferred to, stored, and processed in a country that does not have the same data protection laws as your jurisdiction. We take steps to ensure that your data is protected in accordance with this Privacy Policy, regardless of where it is processed.

10. How to Contact Us

If you have any questions, comments, or concerns about this Privacy Policy, or if you need to exercise your rights regarding your Personal Information, please contact us using the details below:

• Email: support@onlinetechskills.com

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will revise the "Last updated" date at the top of this Privacy Policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

12. Acknowledgment and Consent

By using our Site, you acknowledge that you have read and understood this Privacy Policy, and you consent to the collection, use, and disclosure of your information in accordance with the terms outlined herein. Your continued use of the Site following the posting of changes to this Privacy Policy will constitute your acceptance of those changes.

This Privacy Policy is a living document that reflects our ongoing commitment to protecting your personal information and upholding the highest standards of privacy and data security. We thank you for trusting Online Tech Skills with your information, and we are dedicated to ensuring that your experience on our Site is both safe and rewarding.